Privacy Policy

Note: This privacy policy is a placeholder and must be reviewed by a legal professional before launch. Ensure compliance with applicable data protection laws.

Overview

Misty Gorilla Expeditions Ltd respects your privacy. This policy explains how we collect, use and protect personal data when you use our website, contact us or book our services.

Contact Form Data

When you submit an inquiry through our contact form, we collect the information you provide (name, email, phone number, travel preferences, message). This data is used solely to respond to your inquiry and plan your trip. We do not share this data with third parties for marketing purposes.

WhatsApp Communication

When you contact us via WhatsApp, your messages and phone number are processed through WhatsApp (operated by Meta Platforms, Inc.). We use WhatsApp for direct communication regarding bookings and inquiries. Please refer to WhatsApp's own privacy policy for their data handling practices.

Email Communication

Emails sent to us are stored on our email servers. We use email communication for booking confirmations, itinerary details and customer support. Email data is retained as long as necessary for business purposes and legal requirements.

Analytics

[Placeholder: If analytics tools (e.g. Google Analytics, Plausible, etc.) are used, describe them here including what data is collected, how it is processed and whether cookies are used. Update this section before launch.]

Cookies

[Placeholder: Describe which cookies the website uses (if any), their purpose and duration. Include information about essential cookies, analytics cookies and any third-party cookies. Implement a cookie consent mechanism if required. Update this section before launch.]

Data Storage & Security

We take reasonable measures to protect your personal data from unauthorized access, alteration or destruction. Data is stored securely and access is limited to authorized personnel who need it to provide our services.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Withdraw consent for data processing
Object to data processing

Contact for Privacy Requests

For any privacy-related questions or requests, please contact us at: info@mistygorillaexpeditions.com

Last updated: [Date — to be added before launch]